Refund & Cancellation Policy

1. Failed & Debited Transactions

If your transaction fails or is interrupted due to connectivity drops, but the money is debited from your account:

• The payment gateway (Razorpay) will auto-refund the debited amount to your original source account.
• This process normally takes **3 to 7 working days** depending on your bank's settlement cycle.
• You can verify the status under transaction history or contact our accounts desk.

2. Duplicate Payments

In cases where a student accidentally initiates multiple payments for the same fee installment and the amount is debited more than once:

• The duplicate amount will be refunded in full upon verification.
• No additional transaction fee or deduction will be applied to double-billing refunds.

3. Refund Request Process

For academic withdrawals or other valid refund requests:

• Submit a formal refund request to the Accounts Department within the dates specified in the academic calendar.
• Attach the digital fee receipts and bank account details (copy of passbook/cancelled cheque).
• Email a copy of the request to: **refunds@pdpscollege.ac.in**.

4. Processing & Timeline

Approved refunds will be processed through bank transfer (NEFT/RTGS) or Razorpay refund channels. The average processing time is **7 to 10 working days** from the date of formal approval by the College Principal.